How to: Report Suspicious Messages

Owning ITS Area: 

Cybersecurity

Priority:

High

Need for the Article:

Any user who needs to report a suspicious email

Last Date Reviewed:

10/31/2025

Why report emails?

Although ITS has a variety of tools to keep CNC's networks safe, we know that phishing emails attempt to bypass security programs and/or put our users at risk by attempting to collect private information. In an effort to keep our network and users safe, and to keep on top of the latest phishing methods, we encourage you to Report Phishing emails as they arrive! 

How to report emails in outlook on the desktop

When you see a suspicious email, all you need to do is have the email selected in your mailbox report it is use the report button. Depending on the version of Outlook you might be using, it might look different.

Classic Outlook

The classic outlook button looks like this:

when you click on it, you'll see something like this:

Then all you need to do is click the "Report" button. If you want to report faster in the future, check the box "Don't show me this messages again" and simply clicking the button will report the email which will save you a click!

New Outlook (Outlook for Windows) or Outlook Web version

The new outlook button looks like this:

When you click on it, you'll see something like this:

That's it, you've reported the message and your IT security team will take it from there

More ways to report

If you're on mobile, please take a look at the instructions from Microsoft for how to report emails here: https://support.microsoft.com/en-us/office/how-do-i-report-phishing-or-junk-email-e8d1134d-bb16-4361-8264-7f44c853dc6b

When you might want to reach out to cybersecurity@cnc.bc.ca directly?

If you suspect that someone you know might have had their email hacked or there might be something extra phishy going on, you can reach out to us directly at cybersecurity@cnc.bc.ca and we can investigate further.