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Title: How To: Listen to Teams Group Voicemails
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Audience: Staff / Faculty
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Applies to: Teams Group Voicemails
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Category: Communication and Collaboration
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Prerequisites: Access to Teams Calling Group, Active CNC Account
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Problem:
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Description / Summary: Guide on listening to Voicemails from Teams Groups
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With MS Teams Call Groups you can check voicemails received on this line by following these instructions:
- Select the General channel for the Teams call group on the left.
- Select Calls near the top
- Select the voicemail you'd like to listen to, details will appear in the right hand pane.
For more detailed instructions visit the MS Teams Learning Site:
https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e