Title: How To: Remove your Apple ID from a phone before returning it.
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Audience: Staff / Faculty
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Applies to: iPhones
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Category: Desktop, Mobile, and Printing Support
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Prerequisites: Access to your iPhone, Apple ID Password and Email
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Problem: N/A
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Description / Summary: Guide on removing an Apple ID from an iPhone for it to be returned effectively.
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Apple phones are locked to an Apple ID when they are being first setup. You need to release the phone from your Apple ID by following the steps outlined in this article published by Apple:
https://support.apple.com/en-ca/HT201351
Performing this step helps IT properly re-provision or recycle the device, without the need for us to contact you to follow through with the steps after the fact.