Report a Software Problem

Software problems?

Use this form to submit a trouble ticket if the software on your CNC computer crashes or gives you an error message.

Examples include but are not limited to:

  • Persistent crashing of your software
  • Error messages displaying (do tell us what it is!) 
  • Software not working as it should

You may be looking for:

Report a hardware problem, if your physical device (such as your laptop or monitor) is causing issues.

Report an account issue, if you cannot log in to your software (such as Office products)

Report an issue with a custom CNC tool, such as Bluebird or Espera 

Report a Colleague issue, if you are having issues within Perceptive Content, MyColleague, Informer