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Services or Offerings?
Account Security
  1. Services
  2. Request Service
  3. Accounts, Applications & Security
Reset your password or request an MFA token
Client Portal Feedback
  1. Services
  2. Client Portal Feedback & Enquiries
Please tell us what you think about our new Client Portal
CNC IT Hardware Issues
  1. Services
  2. Something's Broken
  3. CNC IT Hardware Issues
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
Cybersecurity Training - CIRA
  1. Services
  2. Request Service
  3. IT Professional Services
Illegitimi non carborundum - Learn how to protect yourself from cyberattack
Email
  1. Services
  2. Request Service
  3. Enterprise Applications
Learn more about your CNC email account, request access to or the creation of new shared mailboxes, and manage your distribution groups
Email
  1. Services
  2. Something's Broken
  3. Telephones, Teams Phone, & Email
If you're having trouble sending or receiving email, use this form.
Employee is in Student Group
  1. Services
  2. Something's Broken
Former student - now employee - is in the wrong group in CNC Connect.
Enquiries
  1. Services
  2. Client Portal Feedback & Enquiries
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Error Message or Crash
  1. Services
  2. Something's Broken
  3. Software & Web Applications
If the software on your CNC computer crashes or gives you an error message, submit a trouble ticket here. If you can't log in, please use the CNC Computer Accounts & Security forms.
In-Progress Meeting and Classroom Support
  1. Services
  2. Something's Broken
  3. Meeting & Classroom Support
Use this link to submit an urgent request for classroom or meeting room technology support
Internet & Network Problems
  1. Services
  2. Something's Broken
  3. Internet & Network Problems
Use this form to report a problem connecting to the Internet on campus
IT Equipment Move Requests
  1. Services
  2. Request Service
  3. IT Equipment Move Requests
Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.
IT Equipment Orders
  1. Services
  2. Request Service
  3. Hardware & Equipment Orders
Use these forms for ordering new or replacement IT equipment
Lab Software: New, Upgrade or Removal
  1. Services
  2. Request Service
  3. Software
Use these forms to request modifications to the software in the computer labs
Project Participation Requests
  1. Services
  2. Request Service
  3. IT Professional Services
Use this form to advise ITS of a project which will require our involvement