Office 365

What is this?

Use this form to submit a trouble ticket if you're having trouble accessing Microsoft products, like Office, on your CNC computer, or if the software crashes or gives you an error message.

Where can I get help?

Click the "Get Help" button to the right to submit a trouble ticket to IT Services. A team member will reach out with support or to schedule a time to work with you to solve the problem.

What information do I need to submit this request?

  • The URL of the Microsoft software you're trying to use if you're using the web version.
  • The name of the software you're having trouble with.
  • A detailed description of the problem, including your desired outcome. 
  • A screen shot of your whole desktop, especially if you've been given an error code. If we can see what you're seeing, it will help us fix the problem.

Who can use this?

CNC students, members of staff, and Faculty

Get Help

Related Articles (3)

The below information can be used to set up Multi-Factor Authentication on your CNC account either on a work or personal phone. If you do not wish to use your mobile device, we also offer Authenticator Tokens.
Here's how you can access Office 365 at home if you're a current student or member of staff.


Service ID: 4194
Fri 1/5/24 5:02 PM
Fri 1/5/24 5:17 PM