Report an issue with Office 365

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Use this form to submit a trouble ticket if you're having trouble accessing or installing 365 Microsoft products.

To install 365 products to your device, please review this article

If you are seeing notices to activate your subscription, please ensure you are signed in with your CNC account. You may check this by clicking on your user icon found in the top right of any Office product.

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Report a log-in issue, if you are unable to use the Microsoft authenticator

 
Report a 365 Issue

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The below information can be used to set up Multi-Factor Authentication on your CNC account either on a work or personal phone. If you do not wish to use your mobile device, we also offer Authenticator Tokens.
Here's how you can access Office 365 at home if you're a current student or member of staff.