How To: Listen to Teams Voice Group Voicemails.

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Title: How To: Listen to Teams Group Voicemails

Audience: Staff / Faculty

Applies to: Teams Group Voicemails

Category: Communication and Collaboration

Prerequisites: Access to Teams Calling Group, Active CNC Account
 

Problem: N/A
 

Description / Summary: Guide on listening to Voicemails from Teams Groups
 

 

With MS Teams Call Groups you can check voicemails received on this line by following these instructions:

  1. Select the General channel for the Teams call group on the left.
  2. Select Calls near the top
  3. Select the voicemail you'd like to listen to, details will appear in the right hand pane.

For more detailed instructions visit the MS Teams Learning Site:

https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e

Details

Article ID: 4164
Created
Mon 7/25/22 8:58 AM
Modified
Mon 1/29/24 2:38 PM

Related Services / Offerings (1)

I Can't Access My Voicemail
If you can't access your voicemail, click here to report the problem. If you need to request changes to your voicemail, or for a new voicemail, please go back and select "Request Services"