I Can't Access My Voicemail

What is this?

Use this form to report a problem with your Teams phone voicemail.

What information will I need for this request?

Your CNC username.

Where can I get help?

Read through the attached Knowledge Base articles, or click the "Report a Problem" button to the right to submit a ticket, and a member of the telephony team will reach out with support.

Who can use this?

CNC members of staff

 
Report a Problem

Related Articles (6)

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Location of the keypad used inside of a Teams call.
How To: Listen to Teams Voice Group Voicemails
How to retrieve Teams group voicemails
How To: Set Secondary Ringer in Teams
Guide on setting secondary ringer for users with soft phones and headsets.
How To: Set Text to Speech Voicemail Greetings in Teams
How to set a custom text greeting using Teams.
How To: Setup Call Forwarding and Coverage in Teams
Overview of settings for forwarding calls and setting up secondary coverage.
How To: Setup Calling Group Availability in Teams
Quick overview of setting queue availability.