Report an issue with voicemail

Can't access yours or a calling group voicemails?

Use this form to report a problem with your Teams phone voicemail.

If these do not assist with your voicemail issues, continue to make a ticket for us.

Request a teams service, if you need to be adding to a calling group or voicemail.

Report a Problem

Location of the keypad used inside of a Teams call.

How to retrieve Teams group voicemails

Guide on setting secondary ringer for users with soft phones and headsets.

How to set a custom text greeting using Teams.

Overview of settings for forwarding calls and setting up secondary coverage.

Quick overview of setting queue availability.