Reset Password

What is this?

Use this form to reset your CNC account password

What information will I need?

You will need to have the following information to submit a ticket:

  • Your CNC username and ID number
  • Your last name and Social Insurance Number if you do not remember your CNC ID or username
  • A current external email address on file with the Office of the Registrar (students) or Human Resources (staff and faculty)
    • ​​​​​​​If your current email address is changed, or you no longer have access to the email CNC has on record for you, you will need to change that first with either the Office of the Registrar (for students) or with HR (for staff or faculty). IT cannot initiate this change on your behalf, please reach out to either registrarsoffice@cnc.bc.ca or hr@cnc.bc.ca, or visit those offices in person at the Prince George campus.

Where can I get help?

Click the "Reset Password" button to visit the CNC Account webpage

Who can use this?

Current and former CNC students & members of staff

Special Notes:

  • Passwords must be a minimum of 12 characters long. They do not require special characters. 

    • They cannot be a previous password, or your name. 

  • Please note, it can take up to 30 minutes for your account to register the password change.