Account Security

What is this?

These forms provide options to secure your CNC Account. You can:

  • Request an MFA token if you choose not to use the Microsoft authenticator application on your mobile phone
  • Change your CNC Account password

What information do I need to use this?

  • You need to have MFA enabled on your CNC email in order to request to use a token
  • To change your CNC Account password, you will need your CNC username and ID number, or your last name and your Social Insurance Number
    • You will also need access to the non-CNC email account which is on file with either the Office of the Registrar or Human Resources

How can I get this?

Click one of the buttons to the right to complete token request form or visit the CNC Account webpage.

Who can use this?

  • MFA token request: current CNC students & members of staff
  • CNC Password Change: current & former CNC students & members of staff
 
MFA Token Request Reset Password

Related Articles (5)

(MFA) How To: Add a Phone Number for MFA Recovery in the Microsoft Authenticator App
This article will assist users in adding a recovery phone number to their CNC Microsoft account.
(MFA) How To: Set Up the Authenticator App or Request Token
The below information can be used to set up Multi-Factor Authentication on your CNC account either on a work or personal phone. If you do not wish to use your mobile device, we also offer Authenticator Tokens.
(MFA) How To: Upgrade or Change Your Phone in the Microsoft Authenticator App
Article is intended as a guide for users looking to upgrade their mobile device.
How To: Change your CNC Password
How to change your CNC password as an employee

Details

Service ID: 3718
Created
Wed 9/27/23 10:00 AM
Modified
Fri 9/29/23 3:22 PM

Service Offerings (2)

MFA Token Request
Request an MFA token using this form
Reset Password
Reset your CNC Account password