Account Security

What is this?

These forms provide options to secure your CNC Account. You can:

  • Request an MFA token if you choose not to use the Microsoft authenticator application on your mobile phone
  • Change your CNC Account password

What information do I need to use this?

  • You need to have MFA enabled on your CNC email in order to request to use a token
  • To change your CNC Account password, you will need your CNC username and ID number, or your last name and your Social Insurance Number
    • You will also need access to the non-CNC email account which is on file with either the Office of the Registrar or Human Resources

How can I get this?

Click one of the buttons to the right to complete token request form or visit the CNC Account webpage.

Who can use this?

  • MFA token request: current CNC students & members of staff
  • CNC Password Change: current & former CNC students & members of staff
MFA Token Request Reset Password

Related Articles (6)

This article will assist users in adding a recovery phone number to their CNC Microsoft account.
The below information can be used to set up Multi-Factor Authentication on your CNC account either on a work or personal phone. If you do not wish to use your mobile device, we also offer Authenticator Tokens.
Article is intended as a guide for users looking to upgrade their mobile device.
How to change your CNC password as an employee
How to Reset your CNC password if you have forgotten it.


Service ID: 3718
Wed 9/27/23 10:00 AM
Fri 9/29/23 3:22 PM

Service Offerings (2)

MFA Token Request
Request an MFA token using this form
Reset Password
Reset your CNC Account password