Make changes to shared inboxes or distribution groups
All CNC students and members of staff are provided with an college email account. These articles and forms will give you more information about your email account, as well as allow you to request the creation of a shared mailbox, and learn about how to manage distribution groups, so that you may communicate with many people at the click of a mouse.
Distribution Groups
IT can create distribution groups, or "DGs" for short, that allow you to communicate with many recipients simultaneously. To request the creation of a distribution group, please click "Request a New DG."
If you need access to a DG that you wouldn't normally be a member of, your manager can use the Exceptional Access Request Form to request that you be granted temporary access.
If you own a DG, you can add recipients and manage your group without asking IT to do it for you as long as your group doesn't contain students and you can find everyone in the Global Address List (GAL). Please see the related articles for more information.
IT recommends using Teams or Moodle to communicate with groups of students.
Shared Mailboxes & Calendars
IT can create a shared email address, or mailbox, for your department or group. These allow multiple users to read and send email messages and can be used to provide a shared calendar for easy scheduling. Managers may use the forms on the right to request the creation of a new shared mailbox, or to request access to, or revoke access from a shared mailbox. These requests cannot be granted without manager approval.
Close Shared Mailbox
Managers may use this form to request that access to a shared mailbox be closed.
You may be looking for:
Report an email/outlook issue, if you are experiencing issues accessing a shared inbox you have access to or other issues with your Outlook.
Onboarding/Offboarding, if you need to retain data from an exiting employee's inbox.