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Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware


Report any difficulties with MFA on your account.


How can ITS improve our service? Please leave us feedback.


Report a problem making telephone calls from your Teams phone or the red emergency phones


Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.


If you're having trouble sending or receiving email, or with your Outlook calendar, use this form.


Use this form to report a problem with your CNC computer account


If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here. If you can't log in, please use the CNC Computer Accounts & Security forms.


Click here to learn how to get the most from Microsoft 365


Learn more about your CNC email account, request access to or the creation of new shared mailboxes, and manage your distribution groups


Use this form to request a license for already-approved software such as Adobe, Visio, or the installation of approved software on computers that do not support the CNC Company Portal


Do you have a question for ITS? Can't figure out where to submit your request? Start here.


Reset your password or request an MFA token


Faculty can use this form to request access to CNC Tools for their students


Use these forms to request equipment for or assistance with an event. Communication Services provides CNC Event Coordination.


Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.


Use this form to advise ITS of a project which will require our involvement


Use these forms for ordering new or replacement IT equipment


Use this link to request service related to Teams.


Having trouble downloading or using Office 365? Submit your ticket here.


Please tell us what you think about our Client Portal


Request non-employee CNC accounts, such as Contractor Accounts and Guest Wi-Fi Access


Use this form to report a problem connecting to the Internet on campus


CNC Staff can request help with PaperCut here. Students: report any PaperCut problems to a member of staff or request a refund via your PaperCut account.