My Recently Visited Services
Please use this to report an issue with logging in. This includes issues with authentication, password problems or account blocked messages.
You do not have to be logged in to use this form.
Faculty can use this form to request access to CNC Tools for their students
Use this form if you'd like to request a change to a custom CNC web tool.
Click here for support for an ongoing class or meeting experiencing technical issues.
If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here.
Use this form to request the creation of a new CNC IT tool
Request an MFA token in lieu of using the Microsoft authenticator application.
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
Use this page to request changes to and the creation of shared mailboxes or distribution groups.
If you're having trouble sending or receiving email, or with your Outlook calendar, use this form.
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.
Use these forms for ordering new or replacement IT equipment
A software update on your computer needs admin credentials to install? Request our help here.
Accounts for Contractors, Academic Placement Tests and Practicum Students are here, along with information about extended Wi-Fi access.
Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.
If you believe you have a compromised account or have clicked on or found something suspicious, please report it here.
CNC Staff can request help with PaperCut here. Students: report any PaperCut problems to a member of staff or request a refund via your PaperCut account.
Use this form to report a problem with your CNC computer account, such as issues with accessing tools or folders.
Report a problem making telephone calls from your Teams phone or the red emergency phones
Change access or other settings to your calling groups with this form.
Let us know if you need ITS to walk you, your staff or students through our technology at a set time.
Having trouble downloading or using Office 365? Submit your ticket here.
Use this form to report any issues with CNC's custom tools such as Espera, Bluebird and more.