My Recently Visited Services
Click here for support for an ongoing class or meeting experiencing technical issues.
Use these forms for ordering new or replacement IT equipment
Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.
Please use this to report an issue with logging in. This includes issues with authentication, password problems or account blocked messages.
You do not have to be logged in to use this form.
Change access or other settings to your calling groups with this form.
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Forms to request access to shared network drives and distribution groups.
Use this page to request changes to and the creation of shared mailboxes or distribution groups.
Use this form to report a problem connecting to the Internet on campus
If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here.
Having trouble downloading or using Office 365? Submit your ticket here.
Request an MFA token in lieu of using the Microsoft authenticator application.
If you believe you have a compromised account or have clicked on or found something suspicious, please report it here.
Use this form to report any issues with CNC's custom tools such as Espera, Bluebird and more.
Report a problem making telephone calls from your Teams phone or the red emergency phones
CNC Staff can request help with PaperCut here. Students: report any PaperCut problems to a member of staff or request a refund via your PaperCut account.
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
A software update on your computer needs admin credentials to install? Request our help here.
Use this form to report a problem with your CNC computer account, such as issues with accessing tools or folders.
Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.
Use this form to advise ITS of a project which will require our involvement
Use this form to request equipment from ITS. This includes events and general use.
Faculty can use this form to request access to CNC Tools for their students
Let us know if you need ITS to walk you, your staff or students through our technology at a set time.