Popular Services

Use these forms for ordering new or replacement IT equipment


Do you have a question for ITS? Can't figure out where to submit your request? Start here.


Use this form to request a license for already-approved software such as Adobe, Visio, or the installation of approved software on computers that do not support the CNC Company Portal


Forms to request access to shared network drives and distribution groups.


Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware


Learn more about your CNC email account, request access to or the creation of new shared mailboxes, and manage your distribution groups


If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here. If you can't log in, please use the CNC Computer Accounts & Security forms.


If you're having trouble sending or receiving email, or with your Outlook calendar, use this form.


Use this form if you'd like to request a change to a custom CNC web tool.


Use this form to advise ITS of a project which will require our involvement


Use this form to report a problem with your CNC computer account


Use this form to request equipment from ITS. This includes events and general use.


Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.


Having trouble downloading or using Office 365? Submit your ticket here.


Use this form to request the creation of a new CNC IT tool


Use this form to report issues with Colleague


Click here to learn how to get the most from Microsoft 365


Request non-employee CNC accounts, such as Contractor Accounts and Guest Wi-Fi Access


Use this link to request service related to Teams.


Use this form to report a problem connecting to the Internet on campus


Reset your password or request an MFA token


Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.


Report a problem making telephone calls from your Teams phone or the red emergency phones


Report any difficulties with MFA on your account.