Popular Services
If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here.
Forms to request access to shared network drives and distribution groups.
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
Use this page to request changes to and the creation of shared mailboxes or information on how to create/maintain your own DG group.
Use these forms for ordering new or replacement IT equipment
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Use this form to request equipment from ITS. This includes events and general use.
Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.
Please use this to report an issue with logging in. This includes issues with authentication, password problems or account blocked messages.
You do not have to be logged in to use this form.
A software update on your computer needs admin credentials to install? Request our help here.
Use this form if you'd like to request a change to a custom CNC web tool.
Use this form to report a problem connecting to the Internet on campus
Use this form to report any issues with CNC's custom tools such as Espera, Bluebird and more.
Report a problem making telephone calls from your Teams phone or the red emergency phones
Use this form to report a problem with your CNC computer account, such as issues with accessing tools or folders.
Request an MFA token in lieu of using the Microsoft authenticator application.
Change access or other settings to your calling groups with this form.
Accounts for Contractors, Academic Placement Tests and Practicum Students are here, along with information about extended Wi-Fi access.
Having trouble downloading or using Office 365? Submit your ticket here.
Use this link to request services related to Teams and Sharepoint.
Use this form to advise ITS of a project which will require our involvement
If you believe you have a compromised account or have clicked on or found something suspicious, please report it here.
Faculty can use this form to request access to CNC Tools for their students