Popular Services
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Learn more about your CNC email account, request access to or the creation of new shared mailboxes, and manage your distribution groups
Use these forms for ordering new or replacement IT equipment
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here. If you can't log in, please use the CNC Computer Accounts & Security forms.
Use this form to request a license for already-approved software such as Adobe, Visio, or the installation of approved software on computers that do not support the CNC Company Portal
Request non-employee CNC accounts, such as Contractor Accounts and Guest Wi-Fi Access
Use these forms to request equipment for or assistance with an event. Communication Services provides CNC Event Coordination.
Use this form to report a problem with your CNC computer account
Report any difficulties with MFA on your account.
If you're having trouble sending or receiving email, or with your Outlook calendar, use this form.
Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.
Report a problem making telephone calls from your Teams phone or the red emergency phones
Having trouble downloading or using Office 365? Submit your ticket here.
Use this form to report an issue in a classroom or meeting room that is not impacting an ongoing class or meeting
Has Bluebird hit a metaphorical window? Gremlins in Espera? Let our developers know using this form.
Use this form to report a problem connecting to the Internet on campus
Use this form to advise ITS of a project which will require our involvement
CNC Staff can request help with PaperCut here. Students: report any PaperCut problems to a member of staff or request a refund via your PaperCut account.
Reset your password or request an MFA token
Faculty can use this form to request access to CNC Tools for their students
Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.
If you can't access your voicemail, click here to report the problem.
If you need to request changes to your voicemail, or for a new voicemail, please go back and select "Request Services"
Download Office 365 on your personal computer for free while you're a member of the CNC community