Popular Services
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here. If you can't log in, please use the CNC Computer Accounts & Security forms.
Use this form to report a problem with your CNC computer account
Learn more about your CNC email account, request access to or the creation of new shared mailboxes, and manage your distribution groups
Reset your password or request an MFA token
Use these forms for ordering new or replacement IT equipment
Request non-employee CNC accounts, such as Contractor Accounts and Guest Wi-Fi Access
Use this form to report an issue in a classroom or meeting room that is not impacting an ongoing class or meeting
Has Bluebird hit a metaphorical window? Gremlins in Espera? Let our developers know using this form.
Faculty can use this form to request access to CNC Tools for their students
Use this form to report a problem connecting to the Internet on campus
Having trouble downloading or using Office 365? Submit your ticket here.
If you're having trouble sending or receiving email, or with your Outlook calendar, use this form.
Report a problem making telephone calls from your Teams phone or the red emergency phones
Report any difficulties with MFA on your account.
Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.
Use this form to request a license for already-approved software such as Adobe, Visio, or the installation of approved software on computers that do not support the CNC Company Portal
Use these forms to request equipment for or assistance with an event. Communication Services provides CNC Event Coordination.
Use this form to request the creation of a new CNC IT tool
Use this form if you'd like to request a change to a custom CNC web tool.
Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.
CNC Staff can request help with PaperCut here. Students: report any PaperCut problems to a member of staff or request a refund via your PaperCut account.