Popular Services
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
Use these forms for ordering new or replacement IT equipment
If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here.
Please use this to report an issue with logging in. This includes issues with authentication, password problems or account blocked messages.
You do not have to be logged in to use this form.
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Click here for support for an ongoing class or meeting experiencing technical issues.
A software update on your computer needs admin credentials to install? Request our help here.
Use this form to request equipment from ITS. This includes events and general use.
Use this page to request changes to and the creation of shared mailboxes or information on how to create/maintain your own DG group.
Forms to request access to shared network drives and distribution groups.
Use this form to report a problem with your CNC computer account, such as issues with accessing tools or folders.
Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.
Use this form to report any issues with CNC's custom tools such as Espera, Bluebird and more.
Use this form to request the creation of a new CNC IT tool
Use this form to report a problem connecting to the Internet on campus
Request an MFA token in lieu of using the Microsoft authenticator application.
Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.
Use this link to request services related to Teams and Sharepoint.
Faculty can use this form to request access to CNC Tools for their students
Use this form to submit a Server/System Patch request
Report a problem making telephone calls from your Teams phone or the red emergency phones
CNC Staff can request help with PaperCut here. Students: report any PaperCut problems to a member of staff or request a refund via your PaperCut account.
If you're having trouble sending or receiving email, or with your Outlook calendar, use this form.
Having trouble downloading or using Office 365? Submit your ticket here.