Popular Services
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Use these forms for ordering new or replacement IT equipment
If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here.
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
Use this page to request changes to and the creation of shared mailboxes or distribution groups.
Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.
Forms to request access to shared network drives and distribution groups.
Use this form to request equipment from ITS. This includes events and general use.
Report a problem making telephone calls from your Teams phone or the red emergency phones
Use this form to report any issues with CNC's custom tools such as Espera, Bluebird and more.
A software update on your computer needs admin credentials to install? Request our help here.
Please use this to report an issue with logging in. This includes issues with authentication, password problems or account blocked messages.
You do not have to be logged in to use this form.
Use this form to advise ITS of a project which will require our involvement
Change access or other settings to your calling groups with this form.
Request an MFA token in lieu of using the Microsoft authenticator application.
Accounts for Contractors, Academic Placement Tests and Practicum Students are here, along with information about extended Wi-Fi access.
Having trouble downloading or using Office 365? Submit your ticket here.
Faculty can use this form to request access to CNC Tools for their students
Use this link to request services related to Teams and Sharepoint.
Use this form to report a problem connecting to the Internet on campus
Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.
Click here for support for an ongoing class or meeting experiencing technical issues.
CNC Staff can request help with PaperCut here. Students: report any PaperCut problems to a member of staff or request a refund via your PaperCut account.