Popular Services
Use this form to report a problem with your CNC computer account
Use these forms for ordering new or replacement IT equipment
Do you have a question for ITS? Can't figure out where to submit your request? Start here.
Learn more about your CNC email account, request access to or the creation of new shared mailboxes, and manage your distribution groups
If you're having trouble sending or receiving email, or with your Outlook calendar, use this form.
Reset your password or request an MFA token
Use this form to request support for or to report broken, malfunctioning, or stolen computer hardware
Request non-employee CNC accounts, such as Contractor Accounts and Guest Wi-Fi Access
If the software on your CNC computer crashes or gives you an error message, or if you experience a problem with your software, submit a trouble ticket here. If you can't log in, please use the CNC Computer Accounts & Security forms.
Use this form to report a problem connecting to the Internet on campus
Report a problem making telephone calls from your Teams phone or the red emergency phones
Working remotely? Use Horizon to connect to a virtual desktop in order to access CNC software and shared drives.
Changing desks? Changing offices? Need to make better use of your space? Use one of these forms to schedule IT support.
Report any difficulties with MFA on your account.
Website blocked? Click here and complete the form to initiate an appeal.
CNC Staff can request help with PaperCut here. Students: report any PaperCut problems to a member of staff or request a refund via your PaperCut account.
Please tell us what you think about our new Client Portal
Faculty can use this form to request access to CNC Tools for their students
Having trouble downloading or using Office 365? Submit your ticket here.
Use this form to report an issue in a classroom or meeting room that is not impacting an ongoing class or meeting
Use this link to submit an urgent request for classroom or meeting room technology support
Use this form to request service for your Teams phone or Calling Group
Use these forms to request equipment for or assistance with an event. Communication Services provides CNC Event Coordination.